Can't exclude a folder
Hi,
I am using acronis Protect Home Office, build 40173 and it gives me an error every time it tries to back up files from a OneDrive directory that are not on my PC, but only on the cloud.
I would like to exclude this directory from the backup.
In the Exclusions tab I click on +, I put the name of the directory concerned, and when I validate, the directory disappears from the list. In fact, when I put any directory name, it is not taken into the list.
On the other hand, when I put a file name (xxxx.doc for example), it works and the name entered appears in the list.
Can you help me?
Best regards


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Hi Steve,
Thank you for your reply.
It's not only OneDrive subdirectories that are not taken into account, it's any subdirectory. For example, if I add c:\windows to the exclusion tab (this is just an example), it is not added to the list.
When I add a file (any file) to the exclude list, it appears in the list. When I add a directory (any directory), it does not appear in the list.
Yet, by default Acronis has added directories such as C:\Windows\CSC, C:\Users\myname\AppData\Local\Google\Chrome\User DateDefault\Cache... So it does handle directory exclusions independently of the source.
But I will actually go through the source to exclude directories.
I understand that remote Onedrive files are not backed up. But Acronis should ignore them instead of stopping with an error message.
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Bru, from the user guide...
To exclude a folder from a disk-level backup, click the plus sign, click the ellipsis button, go to the directory tree and select the folder you want to exclude, and then click OK.
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