Connection problem when using bootable rescue usb
I have a new PC and I want to recover backups from the cloud and put them onto my new PC. I have reached the stage where I tried to boot the PC with acronis bootable media, which is on a usb, in order to recover backups from the cloud.
Having booted up, I was asked to sign in, and having done so I got the following message "There is a connection problem or an error on the server. Check your internet connection"
Any suggestions why I am getting this message?

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Graham, there was an SSL certificate issue with the Acronis forums on Nov 4th that could have affected other Acronis servers, this is resolved today so it may be worth trying again in case that issue caused the connection problem you saw previously.
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Steve Smith wrote:Graham, there was an SSL certificate issue with the Acronis forums on Nov 4th that could have affected other Acronis servers, this is resolved today so it may be worth trying again in case that issue caused the connection problem you saw previously.
Hello Steve. As far as I could review the issue just affected the KB and the forum. Thanks in advance!
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