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File Errors - Won't Backup

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I keep getting this error, All disks / file system does not have any errors (using chkdsk on boot-up).  What gives?

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Andrew, CHKDSK can only check partitions with an assigned drive letter but there are other partitions on your disk that do not have this and are hidden.

For the file system issue, do the following:

Create an Acronis system report zip file then extract the disks.txt (disk report) from the zip archive and use the File > Upload option to attach it to this forum topic.  This should help identify any file system error if present and lead to how to resolve it.

KB 58820: Acronis True Image: Collecting System Report

KB 1638: Acronis Disk Report

Example: this disk report shows a file system error for H: 2ndVolume 1.8TB drive / partition as indicated by 'e' shown in column C at the right side.

DA-API report version 3

          PS         Speed IFace Hs-Bs-Tg Model                     
Num  NT    L9NO  Size FSsize Free FS     Type            Label       ABCHSV Error
---- ----- ---- ----- ----- ----- ------ --------------- ----------- ------ ----------
1-   d(4) GPT   1.8T RAID  0-0-0    ST2000DM006-2DM164 CC26   
                                  MBR                                ------
                                  GPTpri                             -----v
                                  MSresr                             -----v
  -2       --GH  1.8T  1.8T  561G NTFS   07 NTFS, HPFS   2ndVolume.. --e--V

Partition 1-2: file system
  FS:                NTFS
  File System Error 0x70018: MFT bitmap is corrupted.

Running CHKSK H: /F is recommended to try to fix the bitmap corruption issue.