Has anyone else got this message in their inbox
A user "Dr. Souhad Mcheik" sent this message to me, and I am not sure why.
Subject was:
.tib image backup file error recovery (Windows 8).
And message:
Hello,
Recently, I lost my laptop's HARD Disk (heating power reason). I tried to repair it with the computer technical maintenance country's companies. I did not get a result. But I have an old backup image (.tib file), created with Acronis true image 2018. I tried to recover it but I got the error "This is not the Last volume". Please if you can help me by any way, I will appreciate that a lot.
Best regards
Dr. Souhad Mcheik
Lebanese University.
I thought this was very strange that they sent me a message instead of just making a post.
I want to delete it, but don't see a place to delete from inbox.
Screenshot:


- Log in to post comments

Steve Smith wrote:There are no options provided by Acronis for deleting private messages to forum users!!!
This particular user has just clicked on the 'Send message' link below your name rather than posting a question in the forum topic, which happens more often than it should!
Hello!
Thanks for the feedback.
I will request the team and check if there is a chance we can disable private messages for the users or implement that in the future.
Best regards!
- Log in to post comments