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Incremental backup not working only full backups on ACPHO build 40338

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What I have found with the latest release my daily incremental backups appear to not be working this is apparent when I perform a restore to the previous day. It appears its nearly always the 3rd version in the chain that successfully works or the full backup.

There has been no reported failures on any of my daily backups so when I come to do a restore I am at an odds why some are failing.

I will test this further in the next couple of days and create a table of success and failure to help further diagnose the issue.

I just wanted to get it reported on the forum in-case others are exhibiting the sane restore issue with ACPHO build 40338.

 

Note: Installed build 40338 without the AV options un-installed, this is due to performance issues with current version (still waiting on a fix).

The Backup Options:

Schedule - Daily, once a day at 19:30

Backup Method - incremental, create full every 5 incremental, delete version chain older than 30 days

Backup device - internal SSD, 931GB SanDisk SDSSDH31000G 

Thanks, Martyn

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Posts: 2
Comments: 1727

Hello Martyn!

I have checked the issue according to your description and couldn't see in the records similar issues reported.

A ticket was raised ( 05883191 ). You can expect a contact from our side in order to investigate the issue.

Thanks in advance!