Item '/private/var/root/Library/Saved Application State/' cannot be found or it is inaccessible at the moment.

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Hi, I have two backup sets which are returning the following error:

 

Item '/private/var/root/Library/Saved Application State/' cannot be found or it is inaccessible at the moment.

 

This happens at the end of the backup, and the backups appear to be completing. I have restored from them and they look OK. Does anyone know what is happening and how I can get rid of this message? I have tried deleting the backup sets are recreating them, but I get the same results. Other backups to the same drives work fine.

 

Many thanks,

 

Jack.

Mon, 01/15/2024 - 20:44
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Comments: 1727

Hello!

Welcome to our community.

That file seems to be related to a Mac OS directory.

The error suggests that the program can't access the file.

Make sure that the '/private/var/root/Library/Saved Application State/' path is accessible and not corrupted. Verify that the specified item exists, and our backup agent has the necessary permissions to access it.

If the item causing the issue is not critical for your backup, consider excluding or skipping it from the backup set: https://www.acronis.com/en-us/support/documentation/ATI2024/#3488.html#kanchor19

Ensure that you are using the latest version of Acronis Cyber Protect Home Office. Check for updates and install any available patches or updates that might address this specific issue.

If the issue persists and you cannot find a resolution on your own, it's advisable to contact Acronis support: https://kb.acronis.com/content/8153

Best regards.

Tue, 01/16/2024 - 09:48
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