locate the volume with number 1
I am using True Image 2021. If I try to see the contents of the backup using Eile Explorer in Windoze 10, I am getting the " locate the volume with number 1 " message. The backup is located on a USB WD drive. I have tried to make another backup. I can access the full version but not the first incremental version. I have not seen this behavior in the past. Using the True Image software It works as intended.
Any Ideas as to what is amiss???


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Files created with TBI 2021 build 39287, are in the TBI format. What is this TIBX format? I have run a file validation,no issues were found, and a valid file.
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See the following KB documents published by Acronis with regards to .tibx files.
KB 63518: Acronis True Image 2020: do not delete first tibx file
KB 63227: Acronis True Image: Do not delete .TIB or .TIBX files outside of Acronis True Image
KB 63498: Acronis True Image 2020-2021: new tibx backup format FAQ
KB 63425: Acronis True Image: Limitations of tibx backups
KB 63445: Acronis True Image 2020: how to view and manage backup versions in new backup format
KB 61844: Acronis True Image 2019, 2020 and 2021: How to delete old backups
KB 63444: Acronis True Image 2020 and 2021: tibx backups in local destinations
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