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Missing Notofication

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I'm running ATI Version 2021 Build 39287 on Windows 11

I added another backup job and carefully copied all the notification parameters from one that has been working for more than a year. The new backup job runs fine, but I never get the notification eMail. When I click “Send test message” the test notification arrives.

Any idea what is happening or how to fix it? I searched the various logs and the only entry that sort of appears when this happens is  

Error 0x30408: The certificate is not valid.

 Thanks

 

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Posts: 2
Comments: 1727

Hello !

Please check the following KB's and if the respective scenarios apply to your situation: 

https://kb.acronis.com/content/59265#universal ( please try this solution as workaround ).

https://kb.acronis.com/content/46840

https://kb.acronis.com/node/57875

https://kb.acronis.com/content/57895

Thanks in advance!