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Protection from malware

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The Acronis Protection screen (see linked image) says 'Not protected from malware'.  Hitting the 'Turn on protection' button has no effect on this. Need advice on how to correct this problem.

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Your screenshot looks different to what I am seeing; are you running the latest build of ACPHO - 40729

My build is the latest -- 40729

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Posts: 2
Comments: 1727

Richard Milstein wrote:

My build is the latest -- 40729

Hello!

Please refer to the following KB and apply the workaround: https://kb.acronis.com/content/71855

Best regards. 

I reinstalled the Acronis software and when I brought up the system it was in the midst of a virus scan.  When it finished the scan, it showed that my system was now protected.  Thanks for the offer of help, but I no longer need it. For the time being, my problem is solved.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727

Richard Milstein wrote:

I reinstalled the Acronis software and when I brought up the system it was in the midst of a virus scan.  When it finished the scan, it showed that my system was now protected.  Thanks for the offer of help, but I no longer need it. For the time being, my problem is solved.

Hello!

Thanks for sharing what helped to solve the issue.

Best regards.