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trouble restoring to new machine, destination drive not showing?

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i'm trying to restore my acronis backup from an old laptop to my new laptop. new laptop is windows 11, old laptop is windows 10. i'm fine overwriting win 11 and then bringing it back up to win 11 after the restore process.

i installed the latest trial version of acronis on my new laptop and created recovery media.

after booting to a usb drive, with a usb external drive attached that holds my backup files, i can find the backup to restore and pick the partition i want to restore. when i use the "browse" button, i see a c: drive (the usb recovery drive), a d: drive (the external usb with the backups) and an x: drive (the main drive in the laptop).

then when i get to the screen to select the target, the partition destination screen, i see "Disk 1 NTFS C:" and "Disk 2 FAT32 D:" and that's it. no X: drive at all.

am i running down a dead end road here? i feel like i did this same thing for the last computer, but something def not working here.

i know the new computer has an M2 SSD, maybe that has something to do with it?

i can't figure out why the disk shows up in the browse dialog but not available as a target restore destination.

any help will be greatly appreciated.

0 Users found this helpful

Mike, welcome to these public User Forums.

More questions to ask that answers to give you at this point in time.

First:  have you make a full disk backup of the working Win 11 system on the new laptop?  If not then I would strongly recommend that you do so in case of any issues that prevent the successful restore of your Win 10 system from the old laptop.

Are both laptops using the same processor architecture?  Both Intel or both AMD etc?

What type of rescue media did you create on the Win 11 laptop?  This needs to be the 'Simple' WinPE version of the media which uses files & drivers from the Win 11 recovery environment (WinRE) which hopefully have the drivers required for your M.2 SSD.

After creating that rescue media, then test booting the Win11 laptop using it with no external drives connected and check to see if the M.2 SSD is shown or not?  If not, then you will need to identify what drivers are being used for that SSD - this may be using Intel VMD drivers, or else check whether BitLocker is involved?

Note: the x: drive is a virtual memory drive used by WinPE and should never be the target drive for a recovery!  You should name your drive partitions clearly to make them obvious when their drive letter assignment is changed by booting from rescue media.