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ATI2021 backup hangs and can't be stopped

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Acronis True Image 2021 Build 39287:

I can't stop a backup to a mobile disk.
Stopping all Acronis tasks and disabling all Acronis services does not help. As soon as I let Acronis start again in such a way that it works, the backup task starts on its own. but does not make a backup and can not be terminated.
How can I end such a backup task?

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Robert, welcome to these public User Forums.

Please can you clarify what you mean by a backup to a mobile disk?

Do you mean a backup going to an external USB attached disk drive?

The method of stop any backup from restarting automatically is to download and use the Acronis Scheduler Manager tool and remove all scheduled tasks by using the task zap command in the command window that the tool opens.

Yes, I ment a backup going to an external USB attached disk drive.

 

Thank you!

Your hint solved my problem.

 

Only 4 Steps:

a) download at  https://kb.acronis.com/SchedulerManager

a) run schedmgr.exe

c) type "task zap" into the appearing command window and press Enter

d) restart computer