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Backup

Thread needs solution

Acronis True Image is unable to back up just stays on preparing data. The day before it backed up without any problems. The next day it will not back up. Can anyone come up with a solution? I enclose a file so you can see the problem. 

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Richard, sorry but much more information is needed.

The starting point are the logs for the backup task along with details of what exactly is being included in the source selection.  Your image shows that the 'Entire PC' is selected but what does this include in practise?  How many disk drives are included?  What is the size of that data being backed up and the size of the destination drive being used?

You need to be using the new log viewer tool per the link below. 
MVP Assistant - a new tool, including new Log Viewer (Latest version 1.1.4.0, 9/27/2021)

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.