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Backup Failure with 'File System Error'

Thread needs solution

As of this morning the backup of my C Drive fails with this 'File System Error message'.

I have run chkdsk/r on the ssd drive, however the problem persists. 

I've downloaded the MVP tools and the Volume Tracker Log (attached) has 3 error lines

Cannot create a file when that file already exists
 

This doesn't mean anything to me !

Any help gratefully received.

Attachment Size
Volume Tracker Log.txt 3.1 KB
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John, sorry but the volume tracker log information is of no real value here for this error.

You need to be using the new log viewer tool per the link below.

MVP Assistant - a new tool, including new Log Viewer (Latest version 1.1.4.0, 9/27/2021)

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.

Note: file system errors can occur on hidden / system partitions of the source disk drive which cannot be checked using CHKDSK because they do not have an allocated drive letter.

Dedicated diagnostic utilities from the disk manufacturers take the longest time to complete the checks, but provide the most accurate methods of checking whether the disk is good or needs replacement:

 - Western Digital drives: Western Digital Dashboard

 - Seagate disks: SeaTools for Windows

 - HGST disks: HGST Windows Drive Fitness Test (WinDFT)

 - Intel SSDs: Intel Memory and Storage Tool (GUI)

 - Samsung drives: Samsung Magician

 - ADATA drives: ADATA SSD ToolBox

 - Kingston SSDs: Kingston SSD Toolbox, Kingston SSD Manager

 - Transcend SSDs: Transcend SSD Scope

 - Silicon Power disks: SP ToolBox

 - Toshiba disks: Toshiba PC Diagnostic Tool Utility

 - Crucial disks: Crucial Storage Executive

 - SanDisk disks: SanDisk SSD Dashboard tool / SanDisk SSD Dashboard user guide