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Backup file name not being generated correctly

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I recently upgraded from ATIH 2021 To Cyber Protect Home on 2 PC's named Creampuff and Fiona.  I had recently replaced a failing HDD on Creampuff, and had to reinstall Windows and all apps.  So strictly speaking, Cyber Protect on Creampuff was a new install rather than an upgrade.  I reconfigured Cyber Protect on Creampuff with the same parameters as the previous ATIH 2021 incremental backup.  Both backups (Creampuff and Fiona) are scheduled to run weekly in the wee hours of Monday morning.  This is working correctly.

Here's the issue :  the backup file for Creampuff is named simply Creampuff.tibx and is now missing the unique identifying suffix.  The suffix was generated correctly prior to the Cyber Protect install.  However, the backup on Fiona generates the full file name correctly.  Also the log file for Creampuff does not report what's being backed up, nor the name of the backup file.  I'm attaching both log files for comparison  (copy & pasted from notification emails).

The Creampuff.tibx  backup file size is 62GB, which is about what I'd expect for a full backup.

Thanks for any help.

-Richard 

Update : I just ran the Creampuff backup manually, and it did not create a new file with a _inc_ suffix, but the size of the Creampuff.tibx file increased.  Is this a new feature of Cyber Protect for incremental backups?

 

 

Attachment Size
Creampuff_log.txt 770 bytes
Fiona_log.txt 3.51 KB
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mvsgeek, welcome to these public User Forums.

What you are describing is correct operation since ATI 2020 was released using .tibx files.

If you were still making .tib file disk backups with ACPHO or ATI 2021 then those backups were created by ATI 2019 or an earlier version.

See the following KB documents published by Acronis with regards to .tibx files.

KB 63518: Acronis True Image 2020: do not delete first tibx file

KB 63227: Acronis True Image: Do not delete .TIB or .TIBX files outside of Acronis True Image

KB 63498: Acronis True Image 2020-2021: new tibx backup format FAQ

KB 63425: Acronis True Image: Limitations of tibx backups

KB 63516: Acronis True Image 2020: Incremental backups do not create separate files when using new backup format

KB 63445: Acronis True Image 2020: how to view and manage backup versions in new backup format

KB 63444: Acronis True Image 2020 and 2021: tibx backups in local destinations

Steve, thanks for the prompt and informative response.  After my initial post, I did some further research, and found KB63516, which you referenced, but of course by then it was too late to recall my post!  As you pointed out, the backup which is still creating .tib files was indeed originally created with an older version of ATIH, probably ATIH 2017.  

Since I now have ACPHO on all my computers, I plan on migrating all backups to take advantage of the new .tibx format.

Thanks again!