Error connecting to network share
I have a network share that I want to use for the backup destination however I get an error that Acronis can't connect. This network drive is mapped by windows as the U drive and I can open a browser window (or command prompt) and list and modify the contents of the directory. I am also able to browse the directory from the Acronis GUI. I have noticed I can also create a new folder from within the Acronis GUI without any errors. However when I try to select the network drive as a destination I am prompted for user credentials (which I provide) but get an error that connection failed. Why am I prompted for authentication when I try to use the network drive as a destination but I can create a folder on the destination without any issues?


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Steve Smith wrote:........
I have regular backups going to my Synology NAS using credentials on the NAS that are only ever used by Acronis for one purpose of backup operations. I never map a Windows drive letter to my Acronis backup storage folder on the NAS, and I have no user accounts in Windows that are the same as the NAS account used by Acronis. All of which works just fine.
I take a similar approach - probably following advice Steve gave.
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