Skip to main content

Errors when doing a backup

Thread solved

I keep getting this error for lots of files but i do not know what to fix.

 

Failed to back up file or folder '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy13\OneDrive\MSI\Documents\Dept of Veterans Affairs -07.06-08.31-40252126-188.pdf'. It may be blocked by another application.

0 Users found this helpful

Paul, welcome to these public User Forums.

The error is caused by including OneDrive files / folders in your backup where you are also using OneDrive Files on Demand to store those files / folders in the OneDrive Cloud servers.

OneDrive files on demand use reparse points to indicate where the files are stored remotely but Acronis cannot process those reparse points, hence the error.