file: c:\jenkins_agent\workspace\ati-main-win-ati\529\core\common\error
I am running the latest version of Acronis Cyber Protect Home Office on 10 computers at our office. One started showing an error:
error 0xfff0: The system cannot find the path specified
| line: 0xbd28fdbd64edb8f1
| file: c:\jenkins_agent\workspace\ati-main-win-ati\417\core\common\error.cpp:307
| function: Common::Error::AddWindowsError
| line: 0xbd28fdbd64edb8f1, c:\jenkins_agent\workspace\ati-main-win-ati\417\core\common\error.cpp:307, Common::Error::AddWindowsError
| code: 0x80070003
| $module: ti_demon_vs_39703
The backup keeps retrying and eventually completes successfully. I checked the backup and am able to restore files successfully.
There is no such directory on the computer c:\jenkins_agent. These errors have been occurring for a couple of months. Yesterday, another computer had its backup fail with the same error message.
The backups are backed up to a network share and the destination directories are connected and available. I have added c:\jenkins_agent to the exclusion list and the backups complete fine with no errors.
I don't understand why ATI is trying to backup a non-existent directory. Can anyone help with this issue?


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