Skip to main content

File system error in Acronis

Thread solved

I have Acronis 2020 build 38600.  I have 3 adjunct disc drives.  Two are backed up twice per week on different days and a third one is used to do a monthly backup.  I have had this practice since 2020 and it has performed flawlessly.  A week ago my backups failed to run and I received a message that a "file system error is found consider running check disk utility.  When I first tried to run check disk, it came back same that there was no errors and it was not necessary to run it.  Subsequently, I forced check disk to run and I received a message that errors were corrected.  I then tried to run a backup and I got the same error.  Of course, this is beyond frustrating when this process has been running fine for two years.  Any help is appreciated.  By the way, I am not a software professional; just a basic consumer user.  So, if I need to send some type of log, please advise....

thanks,

Ed

 

0 Users found this helpful

Ed, please create an Acronis system report zip file then extract the disks.txt (disk report) from the zip archive and use the File > Upload option to attach it to this forum topic.  This should help identify what the file system error is and lead to how to resolve it.

KB 58820: Acronis True Image: Collecting System Report

KB 1638: Acronis Disk Report

Ed, where did you upload the data? Steve was requesting it be uploaded as an attachment to this forum topic.

Ed, the disk report shows a file system error for your H: 2ndVolume 1.8TB drive / partition.

DA-API report version 3

          PS         Speed IFace Hs-Bs-Tg Model                     
Num  NT    L9NO  Size FSsize Free FS     Type            Label       ABCHSV Error
---- ----- ---- ----- ----- ----- ------ --------------- ----------- ------ ----------
1-   d(4) GPT   1.8T RAID  0-0-0    ST2000DM006-2DM164 CC26   
                                  MBR                                ------
                                  GPTpri                             -----v
                                  MSresr                             -----v
  -2       --GH  1.8T  1.8T  561G NTFS   07 NTFS, HPFS   2ndVolume.. --e--V
Partition 1-2: file system
  FS:                NTFS
  File System Error 0x70018: MFT bitmap is corrupted.

Run CHKSK H: /F to try to fix the bitmap corruption issue.

Hey Thanks a million....  the check disc solution worked, and my backups are running to completion.  I really appreciate the help.  This is an outstanding forum.

 

Ed

Quick question.  How do you learn to read and interpret a report like this....

 

Thanks,

 

Ed

Ed, the key to reading the report is looking for any error indication in the first section, i.e. the letter 'e' shown in the final column at the right of the problem disk partition.

Once you have seen such an error indication, then scroll down to the bottom of the report to find the detailed information for that specific partition, i.e. the section I copied above in my post.  Or search in the file for 'File System Error' to get to the same place.