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Folder size limit of 5-10GB at a time is recommended for WebRestore (restores from WebUI)

Thread solved

Acronis Tier 2 support wrote me, "I also got an update from our development team on the WebRestore download issue. They confirmed after investigation that there is no strict limitation for downloadable folder size, however they don't recommend downloading folders larger than 5-10 GB from WebRestore, as it cannot guarantee stable work with network failures or overload and downloading large folders can unexpectedly fail due to this."

This was included in a reply regarding the issue discussed in How can I reach someone in support who can really help with recovery from cloud backup?

 

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Kevin, thanks for sharing this and the update in the other topic.

Thanks Kevin. Good to have confirmation that web restore is broken if you want to restore a sizeable amount. It really should be documented.

Ian