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Full Disk Access - have granted but ACPHO keeps asking

Thread needs solution

I have reinstalled latest version of ACPHO, after HD crash, now running Monterey 12.0.1 

When it asked for Full Disk Access, I granted permission by dragging the icon across.  The two Acronis boxes in Full Disk Access were ticked (for the app and the com.acronis.helpertool). Acronis restarted and asked for permission again. 

I have been through the loop several times, including 

  • resetting the system 
  • deleting the two Acronis references in the Full Disk Access 

Any ideas?

Attachment Size
full disk access.png 31.28 KB
0 Users found this helpful

Welcome to the Acronis User Forums.

I am a Windows user and know nothing of MAC. Most people looking at this forum are Windows users, may I suggest that you repost on the (not easy to find) Acronis True Image for Mac Forum. For some reason it is near the bottom of the list.

Ian

Thanks I'll try that.