Skip to main content

How to cancel the subscription for Acronis Cyber Protect Home Office Essentials

Thread needs solution

Hello,

we have 1 licenze for Acronis Cyber Protect Home Office Essentials that is going to expire, ou need at the moment is to don't renew anymore the subscription, what we have to do to terminate the current contract? We accessed https://account.acronis.com/ but I cannot see any option to proceed with the cancellation of the subscription

Thank  You and kind regards

Giulia

0 Users found this helpful

Giulia, welcome to these public User Forums.

Please see KB 62179: How to change payment information for subscription - which includes options to cancel automatic renewal.

See KB 60194: Acronis True Image Essential, Advanced and Premium: how to manage subscription licenses for other information around this topic.

If you still need help, then please contact Acronis Support direct as per How to get support? and they should be able to do this for you.