I can't find versioning feature in Acronis Cyber Protect Home Office
Hey, I am trying to access a previous version of a file, and I can't find a way to do that. So, I am looking at the Sync folder in my web browser (I've tried both Chrome and Edge to make sure it is not a browser issue). All my files are synced and up-to-date, which means the sync is working.
The documentation says I should press a gear icon to the right, but there is no gear icon anywhere. Am I not seeing it, or what?
Any help is appreciated.


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The documentation page I am referring to is this.
The web page looks like this (these "versions" are manually created by me, don't mind them):
There is no gear icon anywhere, not even in the pop-up menu to the right. The menu only allows me to download the file, share it and "send it to sign" whatever it means.
As seen on the following screenshot, for some files the sync actually creates versions as separate files on my disk. It makes me think that the documentation is actually wrong, and the versions are supposed to be created as separate entities.
All of it doesn't really make sense though, because it creates the versions for some files, but not the others even if they are in the same folder and they all were changed multiple times. I would also think that the versions will be hidden in the cloud, but I see them on my disk.
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It would not surprise me if the documentation is incorrect. I am not surprised that the versioning and syncing process includes versions saved on the local drive. Indeed I would expect it, given the options when setting up versioning.
In earlier versions of ATI when using Windows Explorer (or you preferred field manager) if you right click on a file one options is recovery of earlier versions - but that may be when using non-stop backup. But it may work the same way with syncing.
We really need someone with experience using the syncing process to explain how it actually works.
Ian
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We really need someone with experience using the syncing process to explain how it actually works.
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Yeah, I hope someone knowledgeable in this particular area could chime in with a suggestion :) At this point, the auto-sync feature feels so unreliable I am actually afraid it will ruin my files so I am likely going to switch to manual backups for now.
I've checked what options RMB click on a file in the Explorer gives me. I can only archive or share the file, nothing else.
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