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Mismatching Backup Types

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Windows 11.  Happening to the cloud backup.  Just started happening yesterday.  I changed the email notification settings which failed on the test message.  Not sure if that would cause this specifically.  I also changed the cleanup settings.  The error message continues saying please reconfigure the cloud backup and try again.  Not sure what's wrong with it.  I opened a ticket already.  

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Nathan, welcome to these public User Forums.

Hopefully you have received a response from Acronis support to help you with this cloud backup issue!

If not, then the logs for the backup may help to throw more light on what is happening?

Download a copy of the MVP Assistant log viewer tool and use this to look at the logs to see if they show any issues during the operation process?

The latest version of the new log viewer tool is at the link below. 
MVP Assistant update for Acronis Cyber Protect Home Office (Version 1.1.6.0)

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The Schedule2 log contains information related to scheduled task but is one of the more difficult logs to read / work through.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.