Recovery via Recovery Media failed to offer PC's drive as target
After performing a full Dell system restore of Windows 10, re-installing my most useful software and performing a full backup to a removable disk drive using standard Acronis software, I wanted to test the ability to perform a full recovery using the Recovery Media.
Attempt to recover a full backup using Recovery Media failed to offer PC's internal drive as the destination.
Attachment | Size |
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Destination of Disk 1.jpg | 68.27 KB |
Analyzing Partition.jpg | 53.68 KB |
What to recover_0.jpg | 66.78 KB |
Recovery Point.jpg | 68.4 KB |
Recovery Method.jpg | 49.18 KB |
Archive Selection_0.jpg | 82.84 KB |


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Some screen shots to help with above questions:
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Bitlocker is OFF
The internal hard drive is a 512GB ss drive, formally "PC SN530 NVMe WDC 512GB"
Probably most important is that the internal drive DOES NOT appear in the "Add new disk" option of Rescue Media "tools."
Nothing remotely like what you show in "Storage Controllers" appears in Device Manager (just "Intel RST VMD Controller" and "Microsoft Storage Spaces Controller"), although the drive does appear in "Disk Drives".
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Bert, take a look at webpage: SSD Drive Invisible During Windows 10 Installation - that looks to be a very similar issue with the same SSD!
Another webpage directed users to webpage: https://downloadcenter.intel.com/download/30314/Intel-Rapid-Storage-Technology-Driver-Installation-Software-with-Intel-Optane-Memory - for the driver you need to add to your rescue media to get this SSD to be visible!
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Well...
https://kb.acronis.com/content/69472
"One of the most popular drivers that are needed for a successful internal drive recognition, and that are missing in the default clean WinPE media, are Intel RST drivers."
That's interesting.
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Looks like we crossed paths about 3 minutes apart.
I'll look into this more deeply tomorrow morning. It certainly seems to have more than a little to do with what's going on.
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Steve,
The Intel link was the answer. It contains "F6flpy-x64 - VMD.zip" which was exactly what the Recovery Media needed.
I was able to recover the full backup I did just before doing the "upgrade" to Windows 11. Everything seems to be where it belongs and so far everything is working exactly as it should.
Thank you so very, very much!
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Bert, great to read of success - well done for persevering with solving this issue!
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