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TI Reports "Failed to read from sector . . .

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I'm using TI2021 and am getting an error from TI that it can't read from a sector on the hard drive.  I've run chkdsk and two other utilities and nothing reports a bad sector, just TI.  I'm including the error message.  If I validate an image I don't get the error.  If I try to mount the image I get the error.  I haven't tried to restore the image but I assume I will still get the error.  My images are on an external hard drive, but the error is on the computer hard drive.

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Ron, in the error message it says 'hard disk 1' which is in Acronis numbering - this is Windows disk 0 and the bad sector can be in one of the hidden / system partitions on the OS disk that don't have a drive letter and cannot be checked via using CHKDSK.

Dedicated diagnostic utilities from the disk manufacturers take the longest time to complete the checks, but provide the most accurate methods of checking whether the disk is good or needs replacement:

 - Western Digital drives: Western Digital Dashboard

 - Seagate disks: SeaTools for Windows

 - HGST disks: HGST Windows Drive Fitness Test (WinDFT)

 - Intel SSDs: Intel Memory and Storage Tool (GUI)

 - Samsung drives: Samsung Magician

 - ADATA drives: ADATA SSD ToolBox

 - Kingston SSDs: Kingston SSD Toolbox, Kingston SSD Manager

 - Transcend SSDs: Transcend SSD Scope

 - Silicon Power disks: SP ToolBox

 - Toshiba disks: Toshiba PC Diagnostic Tool Utility

 - Crucial disks: Crucial Storage Executive

 - SanDisk disks: SanDisk SSD Dashboard tool / SanDisk SSD Dashboard user guide

Thanks for the prompt response.  I ran utilities on my SSD and the hard drive and no errors were found.  I also ran surface tests for bad sectors on all the partitions and they check OK.