Skip to main content

True Image 2021 license question for new PC when old PC died

Thread needs solution

Hi, I am in the process of rebuilding a new PC because my current PC died in January. I ordered all the parts and waiting for them.

True Image 2021's license is somewhere in my account right?  I lost all backups and the last CD I have is from 2011 or 2014.

When it will be time to install True Image 2021, will I have problems because it will be on a totaly different PC?

What if I call my new PC with the same name as the old one?

Will I have to go in my Acronis account and delete the old PC?

Side question, has True Image 2021 changed its name?

0 Users found this helpful

Providing your ATI 2021 is registered to your Acronis Account then you shouldn't have any problems in moving the license from the old PC to the new one.

If you don't know the license serial number, then you can sign in to your account and find it there or else, sign in on the Account page in the ATI 2021 GUI which will be needed anyway to go through the steps to move the license.

KB 65416: Acronis True Image 2021 (Windows): "You've exceeded the maximum number of activations for this serial number"

KB 65421: Acronis True Image 2021: How to activate license

KB 59689: Acronis True Image: how to transfer license to a new computer