True Image has not found any hard disk drive
Trying to back-up a WIn10 PC (that I had previously done successfully on 3 other occasions) by booting up from a Acronis True Image usb. I receive the following error "True Image has not found any hard disk drive". The event code is: 0x000101F4+0x000A01FD. Neither of the codes appear in KB. Under the backup tab, I do not see the PC HD. I can see the Acronis USB as well as the drive used for backup, but the desired PC HD is not shown. Windows boots and runs 100% from what I can see - the desired apps I run, run 24/7 without fail. I did notice when booting Acronis from USB, MBR Error 3 is briefly displayed before the True Image splash screen is shown. I did find a post in KB, but it didn't seem to apply to my scenario. I am not sure if this is related to my problem or if it is a separate problem. Any help or recommendations are greatly appreciated.


- Log in to post comments