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Upgrade to Acronis Cyber Protect Home Office from Acronis True Image 2021

Thread needs solution

I have just upgraded my Acronis True Image 2021 that expires in October 2022 to Acronis Cyber Protect Home Office

I checked my new expire date and it is due on April 2023.

I understood that any time left on my existing installation was added to my new 12 month subscription.

I installed Acronis Cyber Protection over the existing Acronis True Image version. Everything is working.

Can anyone explain what the policy is.

Cheers

Lyn  

0 Users found this helpful

Lyn, welcome to these public User Forums.

I would recommend opening a conversation direct with Acronis Support for this question as they are best placed to advise you on your subscription period and whether there should have been any extension of this etc.