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user/desktop missing from backup

Thread needs solution

I ran Acronis for the first time yesterday using a trial.  The backup was successful except my desktop folder wasn't copied.  I'm guessing it has something to do with permissions, but I was never given a warning. 

I'm posting here in the off-chance someone has encountered something similar that turned out to be a quick fix. 

--cheers  

0 Users found this helpful

Sean, welcome to these public User Forums.

I would suspect that you created a Files & Folders backup which could have issues with access permissions for locked files etc.

Please try making a Disks & Partitions backup of your main OS drive and this will use the Microsoft VSS snapshot service to capture all system / locked files & data.