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Acronis Disk Director Update Problem

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I have build 12.0.3270. My online Acronis account states it is a 'Standard' edition .

If go to update site, download the latest Acronis 'Disk Director 12.5 Home'  build it won't accept my licence key.

Can you please advise.

Thanks J

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Hi Jeffrey,

Acronis Disk Director 12 license key can be only used to active the version 12. For the higher versions, you may want to consider buying an upgrade.

A 12xx is an update not an upgrade and should be free of charge. Are you saying that all Acronis updates we have to pay for? Surely not.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 250
Comments: 7092

Jeffrey Osborne wrote:

A 12xx is an update not an upgrade and should be free of charge. Are you saying that all Acronis updates we have to pay for? Surely not.

All product updates within a major version are free, however Acronis Disk Director 12.5 is considered a separate major version here. So if you have a license from v12 - you can install any update published for this version https://www.acronis.com/support/updates/changes.html?p=29692
Installing v12.5 would require an upgrade license.