Acronis Recovery Expert Won't Launch - DD11 Win 7 x64

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I cannot get Acronis Recovery Expert to launch on my machine, the button does nothing.

The bootable media creator launches fine, but I can't get the recovery expert to launch.

Since DD11 just bluescreened whilst resizing a partition resulting in my losing an entire partition, so getting the goddamned recovery expert running is rather important.

I installed from the trial and used my purchased key, but the recovery expert wouldn't launch. Then installing the downloaded commercial software over the top did nothing...

... and now finally I can't even uninstall the bloody thing because I get "Cannot initialize the necessary Acronis OS Selector modules. Please reinstall Acronis OS Selector".

Great software guys, well done.

Thu, 08/12/2010 - 02:39
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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"Install Acronis OS Selector" appears in the Disk Director program folder, but it generates the same error as attempting to uninstall the software.

This is under Windows 7 Ultimate x64

Fortunately all data is stored on other drives, I've only lost installations, but seriously, what the hell is wrong with this thing?

Thu, 08/12/2010 - 02:56
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Exact same problem here on a Win XP SP3 - hitting the "Recovery Expert"-Button does exactly *nothing*.
Any help? I bought the software for exactly that feature ...
Help would be greatly appreciated!

Sun, 09/26/2010 - 14:26
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have noticed that Recovery Expert doesn't load at times, but it usually does after several tries. However, it definately isn't consistent so there is a problem.

Have you tried starting Recovery Expert directly? Browse to the DD installation folder (usually C:\Program Files\Acronis\DiskDirector) and try running RecoveryExpert.exe.

Mon, 09/27/2010 - 17:00
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I found that the recovery expert didn't install if you bought the trial version and then upgraded to retail.

I had to install the full retail version in order to get the recovery expert to work, once I got the trial software removed which was a whole other pain in the ass.

Tue, 09/28/2010 - 17:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hmm, MudCrab - it is consistent on my installation: It never starts ;-)
BTW: Version info reads: "Acronis Disk Director 11 Home für Windows (Build 11.0.216)".

When I try starting directly, I get the attached message ("Der Prozedureinsprungpunkt "sbCreateVssSnapshot" wurde in der DLL "snapapi.dll" nicht gefunden."). So no succes here either.

kyoseki, I did not install the trial but directly the full version.

Regards

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Mon, 10/04/2010 - 04:20
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Have you tried uninstalling and reinstalling DD?

Do you also have TI installed? If so, what version and build?

Mon, 10/04/2010 - 16:28