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Cannot process 'Disk 2' because its sector size is unsupported (4096 bytes)

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Cannot process 'Disk 2' because its sector size is unsupported (4096 bytes)

hi im using and external hard drive iomega ego 1 tb usb 3.0-2.0 and it dosent detect it ive been trying to find a solution for like 4 hours now plz help me before i smash my laptop in the wall lol

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I haven't used DD in a long time but now I MUST to retrieve a failing hard disk.. .my only problem is that DD cannot 'see' the new hard disk and the log file says 'cannot process disk 4 because the sector size is unsupported (4096 bytes). Using DD 11 Advanced Workstation (build 11.0.12077)... so what must I do. I have to get this disk 'cloned' before it 'dies'...!!