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DD10 installation Problem

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Hello,

I have a problem when installing DD10 on a Win 2003 server SP2 up to date.
I tried 4 differents Exe file downloaded from acronis Uk / US / Fr website.

Each time its this error (see the attached file)

I've installed to another server without problem, it seems to have a problem on this particular server. I've try to CCleaner it but not rebooted yet.
Visual studio has been uninstalled yesterday. (see the error message)
I dont know the prerequisite for this applications.

Any help would be appreciated. Thanks

Attachment Size
error.jpg 60.29 KB
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Hello Alexandre,

Thank you for your message and welcome to the forum. I will do my best to assist you.

It appears that the installation package is crashing for an unknown reason. I would really appreciate if you can try installing Acronis Disk Director 11 for Servers, we recently released it. You can download the trial version from here and check out new features and how it works here.

You can also try extracting the .msi file from the installation executable and try installing the program this way. To extract it, launch the executable file and select to extract installation files.

If this does not help as well, please collect this report and contact our Support team so that we can investigate this problem. We offer technical support for the duration of the trial version.

Please let me know if you have additional questions.

Thank you.