DD11: the older version of the product component has been detected...
I installed DD11 and I now get the above error message when trying to start TI2010 Home. This happens on both my computers. Neither solution posted at: http://kb.acronis.com/content/11617 works; on installing snapapi545se.exe it says 'Another version of this product is already installed...' and removing the registry entry doesn't work. I am now not able to carry out any backups.

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Have same problem. Proposed fixes by Acronis don't work.
How did you solve this issue ?
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Hello Frank and Andrew
This issue has been fixed in ADD11 Home Update 1 which is coming soon.
Thank you for patience.
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I have no idea, but I'd guess early October.
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So no backups than until somewhere in October ? Not really acceptable don't you think ?
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Frank,
Acronis are advertising the release today, though the link is currently taking you to the DD10 Server page.
So I was 3 days out in my guestimation!
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Haha Acronis soap continues... link to release (I cannot find it) supposedly takes you to DD10 yes zero-one! Server page... if it wasn't so sad It would be simply hilarious !
On product update page last one is:
Acronis Disk Director 11 Home (English)
Build # 216 June 15, 2010 118.6 MB
so your guestimation must be revised !
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Sorry,
I have led you astray :) . I was for some strange reason talking about the Advanced version of DD11 in my post #7, but about the update to DD11 in post #5.
I go back to my guestimation of the update in early October, which is after all only 3- 5 days away.
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Are you with Acronis... looks like company behaviour...:-)
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What about your guestimation ? Is it late October now presumably....
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Frank,
It was released on 14th October.
There is a note in this, the True Image and corporate forum. You might also note it appears in my signature in the list of Acronis products I have.
Link to ADD11 release announcement
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Colin,
Thanks for posting the link.
Will test and report.
cheers.
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