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DD11: the older version of the product component has been detected...

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I installed DD11 and I now get the above error message when trying to start TI2010 Home. This happens on both my computers. Neither solution posted at: http://kb.acronis.com/content/11617 works; on installing snapapi545se.exe it says 'Another version of this product is already installed...' and removing the registry entry doesn't work. I am now not able to carry out any backups.

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Hello Frank and Andrew

This issue has been fixed in ADD11 Home Update 1 which is coming soon.

Thank you for patience.

I have no idea, but I'd guess early October.

Frank,

Acronis are advertising the release today, though the link is currently taking you to the DD10 Server page.

So I was 3 days out in my guestimation!

Haha Acronis soap continues... link to release (I cannot find it) supposedly takes you to DD10 yes zero-one! Server page... if it wasn't so sad It would be simply hilarious !

On product update page last one is:
Acronis Disk Director 11 Home (English)
Build # 216 June 15, 2010 118.6 MB

so your guestimation must be revised !

Sorry,

I have led you astray :) . I was for some strange reason talking about the Advanced version of DD11 in my post #7, but about the update to DD11 in post #5.

I go back to my guestimation of the update in early October, which is after all only 3- 5 days away.

Frank,

It was released on 14th October.

There is a note in this, the True Image and corporate forum. You might also note it appears in my signature in the list of Acronis products I have.

Link to ADD11 release announcement