Disk Director not expanding partition

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I purchased the Acronis Disk Director Suite the other day for the purpose of expanding my Windows Vista Ultimate system partition, which in hind site I made a bit too small (50 GB). I have purchased Windows 7 and want to upgrade, so I definitely need the system partition to be larger and I *really* don't want to re-install everything, so I bought ADDS. I have been a customer of Acronis through True Image for some time and like that product. However...

I have two partitions; one @ 50 GB for Windows and another at around 450 GB for data. My intention was to use ADDS to reduce the data partition by about 50 GB and then extend the system partition by the same amount. ADDS allows me to go through the motions of doing this and then appears to apply the changes via the COMMIT process, but after re-boot, the darn disk situation is the same as when I started.

I cannot get hold of Acronis Support. I even paid for a PPI and called the number but they are not answering. Does anyone know what might be my problem? Am I doing something wrong or is this a problem with ADDS?? Please inquire about any information that you might need to diagnose this situation. I'm at the end of my rope, here.

Thank you!
Scott T. Harder

Sun, 02/28/2010 - 00:09
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Scott:

Vista (and Windows 7) do not like their system partitions to be messed with while the OS is running. You can get the process to succeed by booting to the Acronis recovery CD and doing the operation while Vista is shut down.

If you have not yet created a recovery CD use the Bootable Media Builder application on the Tools menu. Include both the "full" and "safe" mode versions on the boot CD. The full-mode version is fully featured and the underlying operating system is Linux. The safe mode version is DOS-based and does not have all features, but should be fine for partitioning an internal disk. You would use safe mode version if the full mode version does not work, which can happen if you have new hardware that does not yet have Linux driver support.

Before doing any partition operation it is highly recommended to have a current backup.

Sun, 02/28/2010 - 00:16
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Mark,

Thanks so much. Yes... the very first thing I did was to take a full backup via True Image before launching into this whole thing. I have a True Image Recovery CD, but have not made one via ADDS. I will do that and proceed as you suggest. Thanks again for your words of wisdom. I'll let you know how this goes.

Scott T. Harder

Sun, 02/28/2010 - 00:33
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Mark and everyone,

I created the ADDS bootable CD, but when I boot from it; it takes me to a command-line interface. I have no earthly clue as to what the allowed commands are. Does this mean I need to use the safe mode option?

Thanks!
Scott T. Harder

Sun, 02/28/2010 - 01:18
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Scott:

Probably yes. There must be some hardware driver issue with full-mode. Try safe mode.

Sun, 02/28/2010 - 01:23
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hey Mark!

This thread is now officially entitled "Mark is the man!". Not without a couple of problems, I was able to resize my system partition using the safe mode selection off the ADDS boot disk, as you suggested. Just as an FYI, the issues I had were:

1) When the COMMIT operation finished, it didn't finish very clean. In fact, it locked up the computer. I let it sit there for a while before unloading the CD and rebooting.

2) When I rebooted from C:, Windows was entirely confused and needed a Repair. Once I ran the repair by booting off my install disk, all was well.

Thank you, again, for all of your help. I am now going to start my Windows 7 upgrade; given that I now have a nice big system partition. ;-)

Take Care,
Scott T. Harder

Sun, 02/28/2010 - 08:36