Disk Director stopped working after update True Image (17750).
Acronis True Image (17750) installed today. Since then Disk Director 12 no longer works, no longer starts up. Disabling antivirus during installation also does not work.
First DD12 installed and then True Image 2019 does not help either. However, True Image works.
How can I get Disk Director working again?


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Thank you for the assistance.
DD 12.0 got working again after complete uninstallation. DD 12.0 and ATI 2019 removed with RevoUnistallerPro, WiseDiskCleaner. Then registry remains removed with CCleaner and Wise Registry Cleaner. And finally installed DD 12.0 as administrator again. DD 12.0 tested and working again. Once again True Image 2019 installed and both DD 12.0 and ATI 2019 work as they should.
I still have the 12.0 version from Disk Director because I think the 12.5 version is only intended for business users.
Can I still download and activate the 12.5 version with the key for the 12.0 version?
If so, where can I download the installation file for DD 12.5?
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Angel wrote:I still have the 12.0 version from Disk Director because I think the 12.5 version is only intended for business users.
Can I still download and activate the 12.5 version with the key for the 12.0 version?
If so, where can I download the installation file for DD 12.5?
Hello Angel,
Acronis Disk Director 12.5 is a new upgrade for both business and home Acronis Disk Director editions, you'll need an upgrade key to activate this version.
Acronis Disk Director 12.5 is fully compatible with Acronis True Image 2019, check out https://forum.acronis.com/forum/acronis-disk-director-forum/acronis-disk-director-125-home-has-been-released
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