"Disk Read Error" after partitioning harddrive with Disc Director 11

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Hi,

I really need your help because right now i can`t boot into windows after using Disc Director 11. I used it to partition my new Intel SSD drive which had two partitions i wanted to merge together as one so i did and after the restart i get this message on bootup:

Disk read error ocurred
Press Ctrl-alt-del to restart

I did and it keeps coming up everytime.

I don`t understand why beacuse there were no errors at all during the partition process so i really need your help because now i`m stuck here and can`t get into windows.

FYI, my computer is a PC with windows 7 64bit ultimate and the harddrive is a Intel SSD.

(I`m writing this message from another computer)

Fri, 01/14/2011 - 22:30
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Have you checked the BIOS boot order? Is the SSD set as the booting drive?

Have you done a complete shut down/power down or have you just been rebooting?

Will the computer still boot to the DD CD? What does DD show? Does anything look wrong?

Have you tried booting to the Windows DVD and doing a boot repair?

Sat, 01/15/2011 - 02:20
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Thanks for the reply MudCrab,

Yes, i have checked the BIOS boot order and it`s booting from the SSD.

I also did a complete shutdown to see if that would help but still i get the message at bootup.

Not sure what you mean by "boot to the DD CD"? Is this a rescue CD or something? Can you tell more about this CD?

And, yes. I have tried putting the windows installation CD into the drive and tried to repair it from it but still same message after repair..

Sat, 01/15/2011 - 12:41
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I take it that the SSD was booting correctly into Windows before you used DD to merge the partitions.

The DD CD can be created using DD or you can download the ISO file from your Acronis account and create a CD from it. Boot to the CD and see if DD sees the Windows 7 installation.

Has the controller mode in the BIOS changed? It may need to be AHCI for the SSD to work correctly. You might just check the setting.

Another possibility is that a certain drive geometry is expected by the BIOS and the merge operation changed it.

Sat, 01/15/2011 - 16:59
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Ok, a little update on my problem,

I followed your advice MudCrab and downloaded the DD CD and booted from it and here`s the strange part, it does actually see the C: drive (local drive with my windows OS) and also it says condition is healthy, now if something would have been messed up with the partition i would guess it wouldn`t say that so i guess everything is fine with the partition but there`s something else causing this "Disk Read" error message.

I also tried using the "Recovery Expert" from the DD CD and when i tried to start the recovery process i get this error message:

"E000101F4: Acronis Recovery Expert has detected unsupported hard disk drives, Acronis Recovery Expert does not support Windows Dynamic Discs, EZ-drives, etc"

What does this really mean?

Just by curiosity i tried to boot into a friend of mines computer with a normal Hitachi HDD drive with the same DD CD and i get this same message on his computer too when trying to start the recovery process. I did this mainly to see if it maybe was the SSD drive that somehow was not supported but when i got the same message on his HDD i`m getting real confused here..

Do you know why Recovery Expert gives this error message MudCrab or anyone else?

I havn`t changed the contoller mode in BIOS since i installed the SSD a while back and it should be still in AHCI mode, i will check this and see what is says.

Sat, 01/15/2011 - 21:53
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I had this error too with build 216 (DD 11 Home). With build 2121 this was fixed. Since then i had no problems any more.

Sun, 01/16/2011 - 06:18
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Forellenblau wrote:

I had this error too with build 216 (DD 11 Home). With build 2121 this was fixed. Since then i had no problems any more.

Really? I assume you mean the "disk read" error and not the other error message i got when trying to run the recovery expert from the DD CD?

Anyway, that`s really interesting and kind of strange that Acronis is not aware of this themselves it appears.

Thanks for the info.

Sun, 01/16/2011 - 12:51
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Yes, i had a quite long correspondence with the support about that, and it was confirmed. The error was fixed in build 2121. It has to do with a false alignment of the drive if you install Windows 7 after partitioning the HD with DD 11.216. I attach a screenshot (which i sent to the support during the conversation about this problem).

Update to build 2121 and then it works (hopefully for you too).

Attachment Size
54662-93664.jpg 2.62 MB
Sun, 01/16/2011 - 13:06
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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Peter,

I assumed you were using the latest build. If not, updating to it may help (possibly with both problems). Build 216 is pretty worthless for a number of reasons.

If the alignment is off, you may need to do a little resizing of the booting partition to correct the booting error.

Sun, 01/16/2011 - 17:58