DiskDirector 12 Update Failure

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 2

A few month ago i've installed DiskDirector 12 - no problem.

Now i tried to install the update (Build 3270) - Failure. VC80.CRT etc. see att.file.

Support-Resolution is: Microsoft is responsible. 

MS "offers" a hotfix - but only to get by telephone-odyssey.

Is there no easier way?

And why could i install the buyed program on CD - but couldt not install the update?

Something help?

Thank you - Lutzi54

 

 

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Fri, 05/20/2016 - 14:57
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 3
Comments: 2

Thank you, but this doesn't help.

I know this article and this was the reason, i posted the question.

"MS "offers" a hotfix - but only to get by telephone-odyssey.

Is there no easier way?

And why could i install the buyed program on CD - but couldt not install the update?"

Regards LK

Wed, 05/25/2016 - 17:06
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 0
Comments: 202

Probably, it makes sense to try the following:

1. Remove Acronis Disk Director from the system via Control Panel;

2. Delete folders: C:\ProgramFiles (x86)\Acronis\DiskDirector and C:\ProgramData\Acronis\DiskDirector;

3. Install the new version of Acronis Disk Director.

 

Also, make sure that you have Microsoft Visual C++ 2005 SP1 Redistributable Package installed.

If nothing helps, please contact our Support team.

Best regards.

Tue, 05/31/2016 - 17:48