Skip to main content

Error connecting to update server - SSL connection failed

Thread needs solution

When running setup for ADD12 and clicking Check for updates, I get "Error occurred while connecting to the update server" and "SSL connection has failed".
Has anyone seen this and know the fix?

0 Users found this helpful

Hello Jacques,

thank you for your posting!

The error message can indicate that something blocks connection to our update server (e.g. firewall or antivirus).

In any case the latest build 3223 you can download under your account in "My products and downloads" tab.

Thank you.