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Event code: 0x001403EC+0x0000FFF0

Thread needs solution

ADD 12.5 works well on old WIN7 laptop and WIN10 desktop, but doesn't want to

work on WIN10 laptop.

Please advise cure.

 

Regards, JW

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ADD125 Error.PNG 23.49 KB
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Posts: 2
Comments: 1727

Hello Joe.

Welcome to the forum!

That seems to be related with a WMI issue in the OS.

Please check the following KB's: 

https://kb.acronis.com/content/62731

https://kb.acronis.com/content/62950

https://learn.microsoft.com/en-us/previous-versions/tn-archive/ff406382…

If it doesn't help, contact Microsoft Support to fix the WMI corruption.

Thanks in advance!