Failed to obtain actual information about the disk sub system - Acronis not seeing disks
Hi,
I have been rebuilding my machine with a new motherboard after previous board failure.
I had a few challenges with my sets of raid disks from orignal machine and I'm working through them slowly. My new OS has loaded on a new disk and works OK
However when I run acronis as bootable, or a freshly upgraded 11 update 2 installed on c: it will NOT see any of my disks; old or new (it used to!).
If I run recovery expert it sees all my disks (images attached)
Acronis was doing fine until I ran the windows installer disk again to re-create the boot records.
I used Acronis to convert dynamic to basic disks (1 old pair of associated raid 1 disks) - I then had three primary MBR - so had to run windows disks (now I can boot from any of the three disks!) raid pair were from previous build of this machine (old MB).
So any ideas how I can get acronis to 'see' my disks in the manager?
Windows 7 is fine and can see all disks - I need to convert the other raid pair from GPT so I can create a VM image before I wipe them.
The kb has no details on any of the error details:
Code: 9,764,873(0x950009)
Module: C:\Program Files (x86)\Acronis\DiskDirector\mmsBundle.dll
Message: Failed to create View.
Code: 3,539,346(0x360192)
Message: Fdisk operation has failed.
Code: 1,049,727(0x10047F)
Message: An internal error.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x00950009+0x00360192+0x0010047F
Look forward to some help :)
Mike
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cant_find_disk_picture.png | 41.28 KB |
error_codes.png | 33.42 KB |
recovery_expert_sees_disks.png | 58.18 KB |