Skip to main content

Installation Woes

Thread needs solution

Hi All,

Porgram appeared to load, but doesn't work. Tried to reload and it failed and gave error message E0064003. Tried to uninstall from Windows Control Panel and even though it was plainly visable it would not remove it and gave me the message The Installation Package Could Not Be Opened. Contact the Application Vendor. I am now stuck and badly need to resize the partitions on my hard drive.

Nocade

0 Users found this helpful

Hello Roger,

Welcome to the the forum and thank you for posting. I will definitely assist you with this issue.

As a temporary workaround you can resize the partitions using ADD11 bootable media. You can download it from your Acronis web-account. I would also recommend this guide for resizing partitions.

To resolve the installation issue please run ADD11 clean-up utility first and install one more time. If the installation fails please get back to me with these reports:

1. .msi log.

2. Windows System Information File.

If you need additional help please let me know.

Thank you.