Just purchaesd DD Suite 10. But, it says I have a demo version.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I just purchased and downloaded DD Suite 10.  Installation was successful.   But, when I tried to resize a partition by clicking on "commit", a diagolue box says that I have a demo version.   I paid for the software; received a serial numbers; downloaded the sw; registered it.    can anyone help?   

Sun, 09/27/2009 - 04:54
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Did you enter the serial number when you installed DD? The installer should have asked for it.

Were you trying to do the resize from DD in Windows or from the DD CD? If from the CD, did you create a new CD after installing the purchased version? You can also download the ISO file from your Acronis account.

Mon, 09/28/2009 - 05:03
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Yes, I entered the serial number that was provided when I purchased the product.    I attempted the resize from within Windows.

Mon, 09/28/2009 - 14:43
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Markgu,

Thank you for choosing Acronis Disk Director Suite 10.0

Please accept our apologies for the delay with the response.

This issue is caused by traces from your trial version, that's why it tells you about expiration.

Please perform the complete uninstallation of Acronis Disk Director Suite 10.0, take a look to the following instructions:

1.Completely uninstall any previous version of Acronis Disk Director Suite (including all the trial versions of the product). (Start -> Settings -> Control Panel -> Add or Remove Programs).

2.Delete all files in \Documents and Settings\[Account Name]\Local Settings\Temp\ folder by running Disk Cleanup wizard from the system drive (e.g. C:) Properties (remember to check the Temporary Files checkbox).

3.Download the utility from http://support.microsoft.com/kb/290301/en-us, install and run it.

4.Select the Acronis product hit Remove.

5. Please also perform the following operations to clean the traces of the program from your OS:

-Deactivate Acronis OS Selector

-Delete snapman value from

-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} -> UpperFilters

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71A27CDD-812A-11D0-BEC7-08002BE2092F} -> UpperFilters

-Delete snapman key from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

-Delete the following registry keys:

-HKEY_LOCAL_MACHINE\SOFTWARE\Acronis
-HKEY_CURRENT_USER\Software\Acronis
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Disk Director

-Delete \Windows\System32\autoprnt.exe if it exists

-Delete the following folders:

\Program Files\Common Files\Acronis
\Program Files\Acronis

-Delete the Desktop icon and Start menu shortcuts

-Reboot the computer.

After that, please download the latest build from Product Updates section in your account and install it.

Please let us know the results!

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Fri, 10/02/2009 - 06:38
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