OS Selector can not find Windows 7 after upgrade to Disk Director Home 11

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I upgraded from Disk Director 10 to Disk Director Home 11. The upgrade worked correctly. The OS Selector 10 was de-installed as part of the upgrade and after the reboot into Windows Vista Ultimate x64, where Disk Director is installed, I installed the new OS Selector 11.

Now OS Selector 11 can not find Windows 7 x64 even though OS Selector 10 had found it, labelled it correctly, and successfully booted to it many times. If I try in OS Selector 11 'Tools | OS Detection Wizard' I choose "Detect OS on Partition' and then I choose the partition on which Windows 7 is installed. I click 'Bootable' to make it bootable, which enables the 'Next' button, then click the 'Next' button. I am then met with the message:

"No new operating system is found in specified partition. Try to change boot partition or boot sector file name."

I am clearly pointing to the partition on which Windows 7 x64 is installed and OS Selector 10 clearly booted into this partition previously.

Sun, 07/11/2010 - 23:28
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Hello Edward,

Please accept our apologies for the difficulties you've experienced.

Let me assist you.

To overcome the issue, I may suggest you to uninstall OS Selector completely from your machine. After that please install it from scratch and check if the issue still persists.

If OS Selector still can't detect your OS, please collect AcronisInfo tool output and submit a request to support with the gathered information.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Tue, 07/13/2010 - 04:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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OS Selector does not find Windows 7 on my laptop. I cannot get past OS Selector except to go to Disk Director. Cannot start Windows. How can I get rid of OS Selector so I can use my laptop again?

Wed, 10/03/2012 - 18:53
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You would need to uninstall OSS or disable it. You can use the DD/OSS CD for this if the OSS programs are included on it.

Another option is to restore the standard Windows 7 MBR. For example, boot a Windows 7 DVD or Repair Disc, go to the Command Prompt, and run: bootrec /fixmbr

OSS can also be uninstalled manually if nothing else works.

Thu, 10/04/2012 - 00:56
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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10/07/2012

Greetings and hoping for some help/guidance for a new member.

I just replaced an internal 2 TB hard drive with a 4 TB internal hard drive.

Since I'm running Windows XP Professional SP3 32 bit, I was required to
install the "HGST GPT Disk Manager" program to utilize the full 4 TB.
This drive is NEVER used for an OS or for booting, it is for multimedia
files only, as was the 2 TB drive it replaced. All OS's (4) are on the
Western Digital 300 GB Raptor drive.

Now when I boot up using Acronis OS Selector, from Disk Director v10.0.2239,
I get the following message:
W0000101F9 - Detected unsupported hard disk drives

Apparently the fix is to update the OS Selector to v11.0.2343, which I did.
Upon booting the 1st time I received the same message, but there was a
checkbox to never show it again, which I checked successfully, thank you.

The problem is the new OS Selector, v11, has not been able to detect my Windows 7
installation. The v10 OS Selector was working fine with both the 2 TB
and the 4 TB drives. The Windows 7 OS has not been moved whatsoever. It remains
on the 4th partition of the WD Raptor boot drive.

Here is the currently installed hard drive configurations:

All 3 XP installations are XP Pro SP3 32 bit.
Windows 7 is Professional 32 bit.

W-D Raptor 300 GB (279 GB) 10,000 RPM on SATA #1
Model: WD3000HLFS-01G6U1
Partition #1: XP-Main
70 GB NTFS Primary - Bootable

Partition #2: XP-Games
90 GB NTFS Primary - Bootable

Partition #3: XP-Test
39 GB NTFS Primary - Bootable

Partition #4: Windows 7 Professional
80 GB NTFS Primary - Bootable

Hitachi 2 TB (1.82 TB) 7,200 RPM on SATA #2
Model: HDS722020ALA330
Partition #1: Images
1.82 GB NTFS Primary

HGST Hitachi (WD) DeskStar 4 TB (3.63 TB) 7,200 RPM on SATA #3
Requires "HGST GPT Disk Manager" program
Model: H3D40006472SE
Partition #1: MBR-GPT
207 MB NTFS Basic GPT

Partition #2: Multimedia
3.63 TB NTFS Basic GPT

I'm having NO problems hiding and unhiding various partitions from
various OS's, thank you. I simply cannot see, or boot to, Windows 7.

I'll try and attach three (3) Bootwiz.oss files as follows:

Current Bootwiz.oss Current file that does not recognize Windows 7

Prior 2TB Bootwiz.oss Prior, successful, file before swapping 2 TB for 4 TB drive

Prior 4TB Bootwiz.oss Prior, successful (with error message), file with new 4 TB drive

Sorry for such a lengthy request, but I am trying to supply everything
you may need to render an opinion or fix. Hopefully, I will not have to
revert back to OS Selector v10 with the error message.

Thanks in advance for any efforts, whether successful, or not.

Jonathan

Attachment Size
112868-103924.txt 3.71 KB
112868-103927.txt 5.11 KB
112868-103930.txt 5.74 KB
Sun, 10/07/2012 - 21:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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It doesn't look like the Windows 7 booting files are on the Windows 7 partition. They appear to be on the first partition. Can you verify this? bootmgr and the Boot folder will be there (possibly hidden).

If that's the case then what probably happened is the OSS files used for correctly booting the desired OS got screwed up in one of the upgrades/updates. You should be able to fix it manually or it might work to do a boot repair using a Windows 7 DVD or Repair Disc. If you try the repair and OSS still doesn't find Windows 7 then the manual method can be tried.

Boot to DD and set the Windows 7 partition Active. Hide all the other Windows partitions. Apply the changes. Then insert the Windows DVD/Repair Disc and reboot to it -- do not reboot to OSS or you may have to start over. Let the repair run until Windows 7 will boot. It may take two or three boots to get everything fixed. Once Windows 7 is booting, reactivate OSS.

Sun, 10/07/2012 - 23:46
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Comments: 2

WOW!! A response in 2.5 hours on a Sunday. Now that is impressive, and much appreciated. Also, your suspicions and advice were spot on.
I have no idea what process(es) removed the boot files/folder from the Windows 7 partition, but a few trips through the Windows 7 installation disc boot repair program and we are back up with full capabilities. THANK YOU!!!

Regards,

Jonathan

Mon, 10/08/2012 - 22:08
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Comments: 8

I have been using OSS since version 5. And before that System Commander. My standard configuration is a single FAT16 C primary for DOS and OSS and the rest logicals. It includes at least two versions of OS/2 and Win.

I have ADD-11-2343 which I was told is supposed to work with W7. On the first laptop it created an OSS object for the first W7 but not the second. But the first install created a boot menu that included the first and second. So I can boot the second.

On the second laptop I tried it created an OSS object for the first W7 and nothing for the second, and there is no Win boot menu, so the second is not accessible. OSS has no mouse support. If I press enter, the first W7 will load. If I do anything else, enter no longer works, nor does anything else.

DD does have mouse support and seems to work OK. Except, W7 install said the DD NTFS format was not supported and W7 needed to redo the format.

Tue, 10/09/2012 - 17:21