Recovery Expert doesn't seem to be doing anything
Hi,
I accidentily removed the partion on the wrong HD, instead of my empty data disk I removed the partition on my filled backup disk. I'm running Win 7 64b. I used the disk management in windows to remove the partition.
I'm trying to use the Recovery Expert in Disk Director 11 to recover the partition. I took the following steps:
1) Started Disk Director
2) Started the Recovery Expert
3) Selected manual, since I only want to scan 1 HD
4) Selected the unallocated space on the HD I wanted to scan
5) Selected the fast method
Now the Searching for deleted volumes window shows. Even after waiting for hours still nothing happens. No volumes appear in the list and the progressbar doesn't fill. Also I can't make out any disk activity. It seems as there is simply nothing going on...
Please help,
Rick

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Hi.
It would appear I have a similar problem, running Windows 7 (x64) on a Dell Laptop, I installed Acronis Director 1 (2121) yesterday, and decided to run the Acronis Recovery Expert, in Automatically mode. It all appeared fine, the green bar began to appear indicating the process was running, after Ten minutes or so the green bar disappeared from sight, and I just left the application alone to see what would happen next, nothing did until a message appeared on the screen, "RecoveryExpert has Stopped Working", "Close Program", I contacted the online help team at Acronis last night for their help. They suggest downloading from the Acronis Bootable media builder Linux-based bootable media, this I did and tried booting the machine from the DVD drive, the Acronis application ran and did exactly what I had done before, but alas, the same problem appeared, this I have reported, so I am currently waiting for an answer.
But I the meantime should anyone have any idea, it would be a great help, I have taken a "dmp", file of the Acronis process should this help.
Thanks
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Same problem, Recovery Expert just sits there. I have Version 12 of Disk Director. It appears to access the drive periodically,
but nothing ever happens. Let it run overnight, still nothing.
It finds the drive fine and sees the unallocated drive space I am trying to recover.
Using a USB SATA housing to plug the drive into. It's a 500gb Seagate.
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Have your issues been addressed? I was going to use DD 12 to create a recovery disk as well but I'm really starting think I bought the wrong software.
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