[solved] Trouble with Disk Director 11
Hello
i had installed on Windows 7 Ultimate 64 bit german:
Acronis Disk Director 10.0 (German)
Acronis True Image Home 2010 Standard Upgrade (German)
Acronis True Image Home 2010 Plus Pack (German)
Upgrade to DD11 was not possible, i read the KB Article and removed DD10 manually, but it seems that DD11 was partially installed already.
So i removed all DD11, TI2010PP and TI2010 run the Acronis Clean Up Utility 2.0, reboot after every Step.
But now i can not install the DD11.(See error.jpg Screenshot)
I used after all the Windows Install Cleanup, but there was nothing to uninstall. I removed then manually all "acronis" things form the registry, but with no effect.
The installer log is also attached.
Thank you for you help.
I think DD11 is not really beta tested!
Greetings,
Bjoern
P.S.: I already payed this Product, but i cant find the Web Support Formula!?
Attachment | Size |
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error.jpg | 66.61 KB |

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Hello Colin, thank you for the Information with the reversed registry entry´s.
After deleting the entry´s it was possible to install DD11.
Colin wrotes: I assume that TI 2010 and Plus Pack have installed again OK?
No, after DD11 installation (no reboot, it was not required) followed the IT2010 installation (reboot) and then the IT2010 PP installation (reboot).
At the moment all works fine, i will test the features in the next day´s.
Thanks for the fast reply,
Bjoern
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