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Trying to clone c: drive error log message

Thread needs solution

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Log Entry Details
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Type:          Warning
Date and time: 5/31/2020 10:17:16 AM
Code:          1,048,576(0x100000)
Module:        16
Owner:         User
Message:       
  
ERROR:    0x0010C42C:0x0000
TEXT:     Failed to obtain the required volume information.
LINE TAG: 391BA231793BC7BA

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Posts: 250
Comments: 7092

Hello Robert,

sorry for the delayed response! If you have time for the investigation, I'd recommend raising a support ticket for this issue. Alternative, please use the workarounds shared in this thread https://forum.acronis.com/forum/acronis-disk-director-forum/failed-obtain-required-volume-information