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Where can I download Disk Director 11 Clean Up Utility?

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I cannot uninstall Disk Director 11 Home. I am able to do a repair but I can't do a remove or uninstall. I get an E000101F4 error. See attachment. The link on this Acronis KB page for the Disk Director Clean Up Utility does not download the correct file.
https://kb.acronis.com/content/14876
1. Download Acronis Disk Director 11 Home Cleanup Utility, unpack and run it:
This is the actual link:
https://kb.acronis.com/sites/default/files/content/2010/09/14876/trueim…

Attachment Size
os_selector_error.png 27.59 KB
update_check_fail.png 20.91 KB
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Hello John,

although the file is called trueimagehomecleanup.zip it is still the right cleanup utility. It is just able to remove several Acronis products including Acronis True Image.

Thank you.

what if i do not want to remove true image only disk director... I can't uninstall the normal way I get a message about os selector and I want to update to 12.1

 

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Comments: 7092

Darren Hughes wrote:

what if i do not want to remove true image only disk director... I can't uninstall the normal way I get a message about os selector and I want to update to 12.1

Hello Darren,

Another option would be using  Microsoft FixIt tool. Run the tool and choose I want to uninstall a product.
This tool usually helps to remedy such issues.