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0 bytes in backup folder

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I have run the information store backup twice through scheduled jobs and both times the backup with *.TIB has 0 bytes. Why is this happening?

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Hello Serge,

Thank you for posting. I will do my best to help you.

It is difficult to say exactly why this issue occurs without additional information but I would recommend to take a look at this article and check if it resolves this problem. If it does not, please collect this report and contact our Support team directly.

Please let me know if you have any other questions.

Thank you.