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acronis exchange 2003 recovery - password

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I can't find where to turn off the password so that I do not have to enter a password when I try to recover or open a .tib

I only have this issue with the exchange backups. Other backups using Acronis Echo I do not have a problem with.

Thank you.

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Hello Tim,

Thank you for posting. I will do my best to help you.

If there was no password set for your backups please try putting them to a different location to eliminate the possibility of backup/location corruption.

In case you are still having this issue please collect this report and contact our Support team directly, I am certain we will be able to resolve this problem.

Please let me know if you have additional questions.

Thank you.